CareStack® vs. SoftDent | Compare CareStack® & SoftDent
CareStack vs. SoftDent
Compare CareStack & SoftDent
Comparing, choosing, and switching your dental software can be overwhelming. CareStack makes the process simple and easy!
When it comes to SoftDent vs. CareStack, we don’t shy away from the competition because we’re confident in how our product stacks up! Schedule a custom demo to have one of our experts walk you through the software and provide an detailed evaluation of CareStack and SoftDent based on your unique practice needs.
Top 3 Reasons to Choose CareStack
Integrated Cloud Platform
CareStack runs entirely in the cloud with native imaging, VoIP, analytics, and revenue-cycle tools, so that offices avoid the costly patchwork of servers and add-ons required by SoftDent
Modern Patient Engagement
Online scheduling, two-way texting, curbside check-in, and pay-by-text are built into CareStack, allowing practices to meet today’s digital expectations without third-party apps. SoftDent relies on separate plug-ins for most of these tasks.
End-to-End Automation
CareStack automates many workflows around eligibility checks, ERA posting, review requests, and treatment-plan follow-ups, while SoftDent users have to handle these workflows manually.
How CareStack Compares
CareStack & SoftDent Feature Comparison
While many dental softwares require paid add-ons or third-party solutions to achieve full functionality, CareStack offers 29+ features in one cloud-based solution. For this reason, many practices switch from SoftDent to CareStack to consolidate subscriptions and cut costs.
To discover the key differences between the features of CareStack and SoftDent, use the helpful chart below. Then get in touch to book a free demo and make the switch!
Operational Efficiency
| Features | CareStack | SoftDent |
|---|---|---|
| Online Scheduling | Advanced | |
| Multi-Location schedule management | Advanced | |
| Centralized Claims Center | Advanced | |
| Configurable Dashboards for Reporting & Analytics | Advanced | |
| Clinical & Perio Charting with Electronically Signed Notes | Advanced | |
| Case Acceptance & Presentation via Tablet, Mobile, Text, and Email | Advanced | |
| Integrated Payment Processing with Card-on-File | Advanced | |
| Customer Support (Ratings from Capterra) | 5 | 4 |
Practice Growth
| Features | CareStack | SoftDent |
|---|---|---|
| Built-in Payment Plans with Auto Debit | Advanced | |
| Integrated Membership Plans | Advanced | |
| Online Reputation Management | Advanced | |
| Deeply Integrated AI-Driven Phone System | Advanced | |
| Built-in Teledentistry Features | Advanced | |
| Automated Patient Follow-up Communication | Advanced |
Patient Experience
| Features | CareStack | SoftDent |
|---|---|---|
| Digital Treatment Plan Presentation with electronic signatures | Advanced | |
| Check-in Kiosks | Advanced | |
| Pay-By-Text & Pay-By-Email | Advanced | |
| Electronic Patient Statements with Scan-To-Pay | Advanced | |
| Integrated Patient Portal | Advanced | |
| Configurable Online Forms and Medical History | Advanced |
FAQ
Why CareStack Is the Best Dental Practice Management Software
Why do dentists switch from SoftDent to CareStack?
Dentists choose CareStack because it is an all-in-one solution to handle all the major functions of a dental practice. Where other softwares require multiple subscriptions or upgrades, CareStack includes all the necessary features in one platform.
Will I save money switching from SoftDent to CareStack?
It depends on your current SoftDent subscription and what add-on software you may be using. However, dentists often save money by switching to CareStack due to its more affordable, all-in-one pricing model.
Is CareStack easier to learn and use than SoftDent?
CareStack has intuitive menus that encourage efficient workflows, making for an extremely user-friendly experience. New clients will receive world-class training, and all clients can always reach our support team with questions or feedback!
If I switch from SoftDent to CareStack, what features do I get?
When switching to CareStack, clients receive all 29+ features included in CareStack’s practice management software. Discover all features, or book a demo to learn more!
What does the onboarding process look like?
At CareStack, we have an implementation process focused on sound planning and disciplined execution to give you the smoothest transition experience. Read more about our onboarding process.
Can I keep my current data and patient records?
Yes! CareStack makes switching from your old software an easy and smooth process. Our detailed data conversion migrates all patient documents, x-rays, and images to CareStack with zero loss!
How does CareStack help practices schedule more patients?
CareStack offers many features that help connect with potential patients and stay engaged throughout the new patient process. These include but are not limited to reputation management, two-way texting, curbside check-in, patient kiosks, and more.
More questions? Contact us at support@carestack.com.