Support | CareStack® Customer Service & Tech Support
SUPPORT
Award-Winning CareStack Support
If you have an immediate question or are in need of assistance, please find support using your preferred method. Dedicated customer support teams are available to provide chat, email, and phone assistance.
(407) 305-3481 support@carestack.com
Onboarding
Starting your journey after making the switch has never been easier.
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Community
Enjoy an active community of CareStack users and learn from industry experts.
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Resources
Discover proven methods to propel your dental practice to the next level.
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FAQ
Why CareStack Is the Best Dental Practice Management Software
What are the Customer Support hours?
Our Customer Support hours are Monday through Friday from 7:00 am to 8:00 pm; Saturday and Sundays are available from 7:00 am to 3:00 pm via chat or email. EST times. Holidays may affect these hours.
How long are the wait times for Customer Support?
We guarantee you will be in touch with a live Customer Support Representative via chat and phone call in under one minute, though most of our clients report they don’t experience any wait times at all.
Are there any other immediate resources available to me besides Customer Support?
Absolutely! We have many articles available in our User Resource Center with guided instructions on how to navigate the system and perform certain tasks. Additionally, you will complete CareStack University lessons during your implementation phase and will always have that material available to refer back to.
Where can I access Customer Support?
After you are logged into CareStack, open your System Menu and click on Support Chat which can be found under Support and Assistance.
More questions?Contact us at
support@carestack.com
2,000+Dentists across the US
25,000+Active users
4.9/5.0
1,400+ global reviews
WHO WE SERVE
Sectors we serve
Specialties
WHY CARESTACK
Transforming average dental practice into systemized cloud-based excellence.
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