DSOs & DENTAL ENTERPRISES

Enterprise Dental Software for Groups & DSOs

CareStack is purpose-built for dental groups and DSOs that need to scale operations, unify fragmented systems, and optimise profitability across sites. CareStack offers a modern, all-in-one cloud platform that eliminates the need to work with multiple software vendors and drives measurable operational efficiency.

There are several reasons groups and DSOs choose CareStack. A key driver is enabling same-store sales (organic growth) through tools that improve patient retention, case acceptance, and operational KPIs. Another major reason is the Unified Tech Stack, which replaces four to six legacy tools with a single consolidated system, eliminating data silos across the diary, billing, charting, and communications. Enterprise-grade RCM Automation is also a key driver of adoption, helping automate NHS claim submissions, payment reconciliation, and patient collections across both NHS and private workflows.

CareStack also enables centralised operations while allowing local site autonomy, and supports multi-speciality, multi-site, NHS and private hybrid, and PE-backed growth models, making it ideal for growth-stage groups and DSOs with 5 to 500+ practices.

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Thrive with CareStack

Everything Your Group Runs On, in One Platform

CareStack stands out from competitors, offering unique benefits to dental groups and DSOs.

Drive Growth Across Every Practice

• Every Enquiry in One Place
  Manage new patient enquiries from every channel and every site in a single inbox, nurtured with omnichannel automations.

• Recalls and Reactivation
  Keep recall and reactivation campaigns running to the same standard across the group, so no patient slips through the gaps.

• Membership and Referrals at Scale
  Roll out membership plans and patient referral workflows across every practice, and route internal referrals between your own sites.

• Surface Revenue Opportunities Everywhere
  Use Opportunity Miner to uncover high-value treatment opportunities hidden across your entire patient base.

Consistent Patient Experience

• One Standard of Care Across Sites
  Give every patient the same digital experience, from notifications to forms, wherever they are seen.

• Digital Forms and Self-Service
  Patients complete forms, sign treatment plans, and manage their care through the portal and kiosk, with everything synced to the record.

• Reduce FTAs at Every Location
  Automated reminders and confirmations update the diary automatically and reduce missed appointments across the group.

• Connected Patient Communication
  Reach patients on their preferred channel and keep the conversation going with two-way SMS and patient chat.

Run Every Site on One System

• Centralised Operations, Local Autonomy
  Standardise workflows across the group while letting each practice manage its own diary and day-to-day operations.

• NHS and Private in One Place
  Handle NHS claims and private workflows from a single system, with the NHS Centre built in.

• Connected Communications and Compliance
  Coordinate teams through the Communications Hub and multi-email dashboard, with UK GDPR compliance and automated backups as standard.

• Access and Onboard from Anywhere
  Work securely from any device, and bring new starters up to speed quickly with CS Learn.

Standardise Clinical Workflows

• Consistent Charting and Treatment Planning
  Create accurate diagnoses and personalised treatment plans to the same standard across all clinicians.

• Faster Clinical Documentation
  Cut documentation time with point-and-click clinical notes and AI-assisted voice notes, freeing clinicians to focus on patient care.

• Specialist and Multi-Speciality Support
  Manage perio charting, implant tracking, and lab case management within one connected clinical record.

• Integrated Imaging
  Access digital radiographs and images through a bridge to the most popular imaging software.

Centralise Revenue

• Collect Faster Across the Group
  Take online payments and Pay By Text, and offer payment plans and patient finance to keep collections moving at every site.

• One View of Payers and Payments
  Manage NHS and private payers together and cut the manual reconciliation that slows multi-site groups down.

• Clinician Pay, Calculated Accurately
  Attribute payments to the right clinician across every site for transparent, accurate associate compensation.

• Integrated Card Payments
  Process card payments with automatic reconciliation to eliminate duplicate data entry.

See Performance Across the Group

• Real-Time Visibility at Every Level
  Track performance from a single practice to the whole group, with dashboards and scorecards built on real-time data.

• Compare Sites on the Same Footing
  Use enterprise dashboards and operational reports to benchmark practices and pinpoint where to act.

• Reports Built Around Your Group
  Commission custom reports for bespoke financial groupings, NHS and private splits, and regional structures.

• Clinician Payroll, Simplified
  Run clinician payroll from the same system, in line with NHS and private activity.

OUR CUSTOMERS

Powering Startups, Dental Groups, and everything in between

CareStack is a great fit for a wide range of dental practices, including large multi-location practices and DSOs.

NHS, SIMPLIFIED

Features That Power Smarter NHS Practices

From FP17 submission to UDA tracking and contract reconciliation, our complete NHS suite gives your practice the tools to run NHS dentistry efficiently and accurately.

COMPREHENSIVE PATIENT MANAGEMENT

Features That Create Patient Delight

Stellar Support for Peace of Mind

A Team That Works as an Extension of Your Practice

Built for Scale

Your Business Partner for Growth

FAQ

Why CareStack Is the Best Dental Practice Management Software

Is CareStack suitable for multi-site dental groups and DSOs?

Yes. CareStack is purpose-built for groups and DSOs, supporting everything from 5 to 500+ practices on one connected cloud platform.

Can CareStack handle NHS and private workflows across our group?

Yes. NHS claims and private workflows run from a single system, with the NHS Centre built in for centralised claim submission, UDA tracking, and reconciliation.

Can we standardise workflows while letting each site run independently?

Yes. CareStack supports centralised operations with local autonomy, so workflows stay consistent across the group while each practice manages its own diary and day-to-day operations.

How does CareStack help us compare performance across sites?

Real-time dashboards, scorecards, and operational reports let you benchmark practices on the same footing and pinpoint where to act, all from a single enterprise view.

Can CareStack scale as our group acquires new practices?

Yes. CareStack is built to scale with growth-stage groups, supporting multi-speciality DSOs and PE-backed growth models from 5 to 500+ practices.

Does CareStack replace our existing software stack?

Yes. CareStack consolidates four to six legacy tools, including diary, claims and payments, charting, communications, and reporting, into one unified system, eliminating data silos across the group.