# Pay-By-Text

## Online Dental Pay-By-Text Software

Pay-By-Text is a secure, contactless payment method offered by many dental practices. With the popularity of payment apps, consumers of all types have realised the ease & simplicity. And dental patients are no different; they enjoy the speed & convenience of paying directly from their phones.

CareStack enables practices to use Pay-By-Text through its merchant processor. Simply send patients a secure text message with a link to pay their balance. All the patient has to do is click the link, follow the instructions, and confirm the payment.

The convenience increases patient satisfaction and helps portray a modern & tech-savvy image! With CareStack, enjoy the payment method patients widely prefer, seamlessly integrated into your practice software.

## Key Benefits

### Why Practices Love CareStack's Dental Pay-By-Text
- Secure processing and an encrypted SMS Gateway to initiate payments.
- Customise payment amounts and send links to patients immediately.
- Less work is required chasing down late payments.
- Accelerate cash flow by collecting patient balances on time.
- Easily track payments using CareStack’s Insights Tool.

## Main Highlights

### Pay-By-Text for Modern Dental Practice Networks

### Secure, Time-Saving Tools
- **Secure Text Messaging**: For GDPR Compliance, the SMS Gateway is encrypted to ensure secure payment processing.
- **Simplified Electronic Payment**: Patients simply click a link and follow the instructions. No login or websites to navigate, making this one of the preferred and fastest payment methods for patients.
- **CS Pay Link**: Send patients a brief text message explaining the reason for the balance and advising them to make the payment via the secure CS Pay link.

### Multiple Ways to Handle Payments
- **Customise Payment Amount**: The Pay-By-Text feature lets you adjust the payment amount as needed or enter a custom amount, enabling patients to make a prepayment.
- **Option to Manually Account**: Payments received can be added to the account and applied toward the balance or left as unapplied payments.
- **Automated Payments**: Automatically post payments to the patient's balance, or choose to hold the funds for application to another coded treatment.

### Promote Efficient Billing Cycles
- **Electronic Patient Invoicing**: Reduce collection costs by reducing the need for printed statements and postage.
- **Shorten the Billing Cycle**: Patients respond at higher rates to Pay-By-Text versus alternative billing methods.
- **Faster Payments**: Pay-By-Text alerts patients to make their patient charges or outstanding balances on time, so practices receive payments more quickly and effectively.

### Strategically Increase Receivables
- **Efficiently Track Payments**: Leverage CareStack's Insight Tools to pull up operational reporting about payments received from the Pay-By-Text source.
- **Accelerate Receivables**: Integrated merchant services offer shorter turnaround times for patient payments, and the incidence of accelerating receivables gains traction.
- **Improve the Revenue Cycle**: Increasing patient payments is the first step practices can take to optimise their revenue cycle.

## Feeling Limited with Your Dental Software?
CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

## FAQ
### Why CareStack Is the Best Dental Practice Management Software
- **Which merchant processor partners with CareStack's Pay-By-Text?** The CS Pay merchant offers the SMS Gateway to enable electronic payments.
- **Where can I find the Pay-By-Text button in the PMS?** Inside CareStack, you will see the Pay-By-Text button on the Home Dashboard, Appointment Summary, and Patient Ledger.
- **Will the payment link be automatically integrated within CareStack?** Dental practices need to manually set up the CS Pay link within the PMS's settings, but it takes only a few clicks.
- **Will the Pay-By-Text be linked to the Patient Account?** Yes, it will be linked to the patient's mobile number, and every member related to the Responsible Party account will be listed under the same number.
- **Does an advance payment count toward a clinician's payments/revenue?** Not until they are posted against the completed treatment code.
