Support | CareStack® Customer Service & Tech Support

SUPPORT

Award-Winning CareStack Support

If you have an immediate question or need assistance, please find support through your preferred method. Dedicated customer support teams are available to provide assistance via chat, email, and phone.

Contact Information

Onboarding

Starting your journey after making the switch has never been easier. Learn More→

Community

Enjoy an active community of CareStack users and learn from industry experts. Learn More→

Resources

Discover proven methods to propel your dental practice to the next level. Learn More→

FAQ

Why CareStack Is the Best Dental Practice Management Software

What are the Customer Support hours?

Our Customer Support is available Monday to Friday, 7:00 AM to 7:00 PM, and Saturday from 8:00 AM to 5:00 PM (GMT), via chat and email. Please note that hours may vary during holidays.

How long are the wait times for Customer Support?

We guarantee you will be in touch with a live Customer Support Representative via chat and phone call in under one minute, though most of our clients report that they don't experience any wait times at all.

Are there any other immediate resources available to me besides Customer Support?

Absolutely! We have many articles available in our User Resource Center with guided instructions on how to navigate the system and perform certain tasks.

Where can I access Customer Support?

After you are logged into CareStack, open your System Menu and click on Support Chat which can be found under Support and Assistance.

More questions? Contact us at

support.uk@carestack.com

Statistics

Rating

4.9/5.0
1,400+ global reviews

Conclusion

With a commitment to customer support and a plethora of resources, CareStack stands out as a top choice for dental practice management.