Pay-By-Text

Online Dental Pay-By-Text Software

Pay-By-Text is a secure, contactless payment method offered by many dental practices. With the popularity of payment apps, consumers of all types have realised the ease & simplicity. And dental patients are no different; they enjoy the speed & convenience of paying directly from their phones.

CareStack enables practices to use Pay-By-Text through its merchant processor. Simply send patients a secure text message with a link to pay their balance. All the patient has to do is click the link, follow the instructions, and confirm the payment.

The convenience increases patient satisfaction and helps portray a modern & tech-savvy image! With CareStack, enjoy the payment method patients widely prefer, seamlessly integrated into your practice software.

Key Benefits

Why Practices Love CareStack's Dental Pay-By-Text

• Secure processing and an encrypted SMS Gateway to initiate payments.
• Customise payment amounts and send links to patients immediately.
• Less work is required chasing down late payments.
• Accelerate cash flow by collecting patient balances on time.
• Easily track payments using CareStack’s Insights Tool.

Main Highlights

Pay-By-Text for Modern Dental Practice Networks

Secure, Time-Saving Tools

• Secure Text Messaging: For GDPR Compliance, the SMS Gateway is encrypted to ensure secure payment processing.
• Simplified Electronic Payment: Patients simply click a link and follow the instructions. No login or websites to navigate, making this one of the preferred and fastest payment methods for patients.
• CS Pay Link: Send patients a brief text message explaining the reason for the balance and advising them to make the payment via the secure CS Pay link.

Multiple Ways to Handle Payments

• Customise Payment Amount: The Pay-By-Text feature lets you adjust the payment amount as needed or enter a custom amount, enabling patients to make a prepayment.
• Option to Manually Account: Payments received can be added to the account and applied toward the balance or left as unapplied payments.
• Automated Payments: Automatically post payments to the patient's balance, or choose to hold the funds for application to another coded treatment.

Promote Efficient Billing Cycles

• Electronic Patient Invoicing: Reduce collection costs by reducing the need for printed statements and postage.
• Shorten the Billing Cycle: Patients respond at higher rates to Pay-By-Text versus alternative billing methods.
• Faster Payments: Pay-By-Text alerts patients to make their patient charges or outstanding balances on time, so practices receive payments more quickly and effectively.

Strategically Increase Receivables

• Efficiently Track Payments: Leverage CareStack's Insight Tools to pull up operational reporting about payments received from the Pay-By-Text source.
• Accelerate Receivables: Integrated merchant services offer shorter turnaround times for patient payments, and the incidence of accelerating receivables gains traction.
• Improve the Revenue Cycle: Increasing patient payments is the first step practices can take to optimise their revenue cycle.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

• Which merchant processor partners with CareStack's Pay-By-Text? The CS Pay merchant offers the SMS Gateway to enable electronic payments.
• Where can I find the Pay-By-Text button in the PMS? Inside CareStack, you will see the Pay-By-Text button on the Home Dashboard, Appointment Summary, and Patient Ledger.
• Will the payment link be automatically integrated within CareStack? Dental practices need to manually set up the CS Pay link within the PMS's settings, but it takes only a few clicks.
• Will the Pay-By-Text be linked to the Patient Account? Yes, it will be linked to the patient's mobile number, and every member related to the Responsible Party account will be listed under the same number.
• Does an advance payment count toward a clinician's payments/revenue? Not until they are posted against the completed treatment code.